No Show

I scheduled a town car for a ride to the airport. I never got a confirmation call or email the day before. On the day of our trip, no one showed up or even called. Later that night I called them and they told me that they had been trying to reach me and also that they couldn't find the address. So basically whoever took the reservation screwed up on both my phone number and the pickup address! I won't be using these guys ever again.